Resume
Experience
April 2022 - present
Communications Consultant
Siemens U.S.A.
Buffalo Grove, IL
Develop and execute communication strategies and campaigns for Siemens Smart Infrastructure, partnering with senior leadership across the largest U.S. division to support executive messaging and change initiatives while delivering multi-channel content that engages more than 11,000 employees.
Current Projects
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Developing executive and internal communications strategy for newly-formed Grid Software Americas division.
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Align external announcements with internal channels and events, ensuring relevance and consistency for audiences exceeding 10,000 employees.
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Lead editorial for the weekly SI Buildings newsletter reaching 1,000 employees with a 70% open rate and the monthly Grid Software newsletter reaching 400 employees with a 90% open rate.
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Coordinate strategic internal communications plans for DTECH, the largest transmission and distribution trade show in North America, aligning narrative and channels across four business units and supporting event communications for 20,000+ attendees and 700 exhibitors.
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Create animated videos, write long- and short-form video scripts, global intranet articles and change management communications viewed by thousands of employees across global and U.S. channels.
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Plan and craft compliance communications to prepare sales teams for CMMC and Enclave requirements, reducing risk for hundreds of users across multiple zones.
Selected Accomplishments
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Led a multi-channel IT communications campaign with five micro-learning modules that attracted 1,397 unique users and generated 1,700+ completions; launched an Americas Viva Engage news community reaching 87% of 11,846 members (12,245 total) with weekly posts averaging 1,419 views and 71 engagements.
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Redesigned a recognition program for more than 1,000 factory and office employees, increasing visibility and engagement across multiple sites.
February 2020 -
August 2021
Senior HR Communications, Americas Consultant
Jones, Lang, Lasalle (JLL)
Chicago, IL
Lead the development and implementation of key HR communications programs for employees in the Americas. Provide communications counsel and support to Americas Head of HR, and work closely with the Global HR Communications Lead to ensure alignment of messaging and programs throughout the Americas.
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Acquainted 350 HR employees in the U.S., Canada and Latin America with the new head of HR Americas, during a global pandemic, through a series of weekly emails, quarterly town halls and video.
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Worked with senior leaders to inform and support more than 30,000 employees on topics such as diversity and inclusion, benefit suspension and well-being during times of social unrest and economic uncertainty.
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Drafted and executed communications strategy to inform employees of resources, products and services JLL offers for working caregivers balancing home and work life as nursing homes, schools and childcare services suspended operations in 2020.
April - August 2019
Communications Consultant
The University of Chicago
Chicago, IL
Collaborated with the Chief of Staff of the Finance and Administration unit to plan and develop communications in support of the Chief Financial Officer and unit leaders.
Projects Completed:
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Financial System Modernization Project: prepared the communications groundwork for a multi-year project to replace the University’s financial system by identifying discrete audiences; interviewing diverse areas of the University in partnership with Project Management to understand accounting and financial reporting needs across campus; developed communications strategy, talking points, plan and collateral including executive messages.
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Finance and Administration Intranet Re-platforming: supported Project Management in sharing plans to move website content to an in-house server ahead of designing a university-wide intranet.
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Mission and Vision: executed plan created by Associate Director of Internal and Change Management Communications to instill Finance and Administration’s internal identity as a team by integrating the unit’s new mission and vision statements with its existing values; drafted talking points, meeting materials, signage and updating website text in preparation for cascade throughout the unit.
2013 - 2019
AVP, Business Communications Lead
PNC
Chicago, IL
Developed and implemented communications strategies for the retail lending business unit of one of the largest diversified financial services companies in the United States, ensuring alignment between internal messaging and corporate goals and vision.
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Member of a team that has raised Corporate Communication’s profile as strategic partners, thought leaders, advisers, change agents and trusted confidants.
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Helped increase employee engagement from 53% to 56%, and decrease disengagement from 38% to 35% year over year, during a challenging time for the business and industry.
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Advised executives on messaging strategies and prepared presentations for executive town halls, teleconferences and other business events throughout the division and across the organization.
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Drove employee engagement through two of PNC’s most read executive blogs.
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Shared successes of PNC’s Consumer Lending division to 56,000 employees across the country via the corporate intranet, executive blogs and video scripts.
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Helped employees adapt to frequent industry and organizational change.
2002 - 2012
AVP, Communications Manager and Web Managing Editor
Federal Home Loan Bank of Chicago
Chicago, IL
Protected and championed the image and reputation of the organization by assisting internal clients with internal and external communications.
Developed and executed the strategy for the Bank's Internet presence to support the organization’s long-term goals.
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Designed and led development of enterprise intranet, to engage and keep employees apprised of company and employee news.
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Directed website communications strategy based on yearly organizational goals; designed, developed, improved, and provided content flow of four external websites.
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Produced communications such as presentations, marketing materials, business manuals, and other member- and employee-focused materials.
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Published a monthly 10-page newsletter to more than 450 employees; collaborated in multi-departmental teams to publish a quarterly member newsletter distributed to more than 890 financial institutions.
Education
DePaul University
Certificate - Integrated Marketing Communications
Chicago, IL
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Effective Presentation and Communication Skills
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Negotiation Strategy and Skills
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Social Media Marketing
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Internet Marketing
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Content Marketing Strategy
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Multichannel Marketing Communications
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Creating Direct, Interactive and Measurable Media Strategies
Bowling Green State University
M.A. German Language and Literature
The first year of the M.A. program was spent at the University of Salzburg, Austria.
Bowling Green, Ohio
Wittenberg University
B.A. French and German
Springfield, Ohio
Wittenberg University, Springfield, Ohio.
Studied junior year at the University of Tübingen, Germany.
Professional Skillset
Communications Strategy
Executive Blogging
Town Hall Planning
Writing and Editing
Web Content Strategy
Employee Engagement
Human Resources Communications
C-suite Communications
Languages
English (native)
German (fluent)